Regardless of the type of help or support you need – onboarding issues, trade resolution or understanding the platform – one local contact number or email connects you to a team of experts who will work to deal with your issue quickly and efficiently.

Over the Phone

Help Desk (US Toll Free): +1 (833) 818-9391
Help Desk (London): +0 800 358 5331
Singapore: +65 6826 7476
Tokyo: +81 3 4530 7555
Help Desk (All Other Countries): +1 (212) 340-1790

By Email

Help Desk:

Normal Trading Hours

Sunday 5:00pm ET – Friday 5:00pm ET

Information Request

Please provide the information below and one of our representatives will be in touch with you shortly.


Login to download documentation. Please contact support for login information.