Support

Regardless of the type of help or support you need – onboarding issues, trade resolution or understanding the platform – one local contact number or email connects you to a team of experts who will work to deal with your issue quickly and efficiently.

Over the Phone

Help Desk (US Toll Free): +1 (877) 939-8723
Help Desk (London): +0 800 358 5331
Singapore: +65 6826 7476
Tokyo: +81 3 4530 7555
Help Desk (All Other Countries): +1 (212) 340-1790

By Email

Help Desk: support@currenex.com
Sales: sales@currenex.com

Normal Trading Hours

Sunday 5:00pm ET – Friday 5:00pm ET

Christmas Observance*

December 24th, 5:00pm ET until December 25th, 5:00pm ET
December 24th, 10:00pm GMT until December 25th, 10:00pm GMT

New Years Observed (Closed)

December 31st, 5:00pm ET until January 1st, 5:00pm ET
December 31st, 10:00pm GMT until January 1st, 10:00pm GMT
*Check with your account manager for details on partial closures.

Information Request

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Disclosures & Regulatory

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Documentation

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